At Elias Shoots, we want you to feel confident in your purchase. If there’s an issue with your order, we’re here to help.

1. Return Eligibility
You may request a return if:

  • You received a damaged, defective, or incorrect item.
  • The item is unused and in its original condition with all packaging and labels intact.

2. Return Timeframe
All return requests must be made within 1-3 days of receiving your order. Requests made after this period may not be accepted.

3. How to Request a Return
To initiate a return, please contact us at [email protected] with the following details:

  • Order number
  • Reason for return
  • Clear photos of the item (if damaged or incorrect)

4. Refund Method
Once your return is received and approved, your refund will be issued in the original payment method, which in our case is cash on delivery. A confirmation will be sent via email.

5. Non-Returnable Items
Used items or those not returned in original condition and packaging may not qualify for a refund.

If you have any questions or need further support, feel free to contact us at [email protected].